Forum

  • Group1- Go Pro

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      Hi Class! For us, we have chosen GoPro. Here’s a background of the company and why we would like to research about it 🙂 Background and Analysis of Organization: GoPro GoPro is America’s fastest-growing digital imaging company. They develop, manufacture and market high-definition action camcorders specializing in action videography and photography. The company currently…

  • Importance of customer service on social media?

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    Stumbled across this Facebook post and it reminded me of what we learnt in class where providing good quality customer service is essential for companies as customers are going online to air their complaints. But then,  questions arise in my mind, do established restaurants and cafes need customer service on social media? would the reputations of McDonalds…

  • 2016 Grammy Awards

    As you all know, Taylor Swift and Kanye West have been in a very rocky relationship since 2009. Even in the recent 2016 Grammy Awards, Taylor Swift took a dig at industry sexism and rebutted Kanye West’s insulting song lyrics. The ball was in Swift’s court, when 1989 won the Grammy for Album of the Year. Her…